HELLO, I AM
Researcher, Designer, Conceptualist, Catalyst, Creator
Hello! I am Victoria Lai, a UX researcher and designer,
driven by my desire to cultivate and transform user experiences.
For as long as I remember, I have been a servant leader, fostering
experiences that support achievement and success. This is why I strive
to develop products and experiences that empower others.
While I can endlessly gush over clever details meant to enhance
experiences in tech, I also enjoy speaking at events, creating video montages,
My strenghts based on Gallup StrenghtsFinder 2.0:
Click on the projects below to learn more!
I can wear the hats of various roles in product development.
This allows me to make informed design decisions and communicate
these designs with all participating teams, from high-level
I aim to make informed, user-centric design decisions. Through conversation, observation,
and interaction, I draw upon users needs and habits and other systems' strengths
and weaknesses to spark innovation.
I believe in rooting business values and product development according to the users'
needs to provide for a more valuable, effective experience.
In order to maximize the user experience, it's crucial to understand how to
create a rich, intuitive, and usable interface. In this area, I enjoy pushing for
innovation by challenging users who are complacent with existing system norms.
User testing helps to keep the user at the center of the design process. I believe
in testing early, and testing often to involve the users in validating and verifying
the product in development.
Aside from design work, I am a strong leader who is well-versed in guiding teams through
the design process, from initiation to delivering and closing a project.
Familiarity with programming, databases, information architecture,
quality assurance, and software testing allows me to go as deep as
needed to understand the viability of my design decisions.
Let's develop together!
+714 905 6759